Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues from lost luggage or minor travel inconveniences to medical emergencies or life-threatening events. We help customers recover from travel disruptions and enjoy their journeys knowing Travel Guard has their back every step of the way. If youre interested in becoming part of this exciting and growing team, we would love to hear from you! Travel Guard meets the diverse needs of leisure and corporate travelers alike through its comprehensive portfolio of travel insurance plans and assistance services as well as a network of experienced providers. With global service centers placed strategically around the globe, our 24/7 multilingual team is always just a phone call away and ready to assist when our customers experience travel issues from lost luggage or minor travel inconveniences to medical emergencies or life-threatening events. We help customers recover from travel disruptions and enjoy their journeys knowing Travel Guard has their back every step of the way. Zurich North America is seeking a WSC Canada Travel Insurance Sales Professional to join our Group in North America. We are looking for diverse candidates to join our U.S.-based travel insurance team to grow their professional career or learn a new career path. We handle incoming calls and emails from Canadian travelers who are interested in learning about our products that may result in an insurance quote or policy sale. You will learn a consultative selling approach to identify travelers needs and recommend an appropriate product to protect their upcoming travel. The candidate will educate customers on what travel insurance is along with the benefits and coverages of the products designed to support the clients unique travel plans. Most importantly we provide an excellent customer experience to our clients by answering inquiries quickly with a high degree of professionalism, quality and accuracy. Basic Qualifications: High school diploma or equivalent Preferred Qualifications: A record of providing outstanding customer service (1+ years preferred) Excellent verbal and written communication skills Ability to think outside the box. Must be able to meet state licensing requirements to sell insurance. Proven experience in sales is beneficial. Ability to respond to high end clientele with professionalism. Experienced in the travel industry; experience in domestic or international travel along with geography knowledge is highly beneficial. Job Details USA-based position No outbound or cold calling, all inbound contacts Full Time including a rotating Saturday shift every other week 12pm to 8pm shift available. Saturday shift is always 8a-4p. Includes a shift differential of $3/hour for nights and weekends Starting salary $19 to $20 per hour based on experience Hybrid work model Location: Stevens Point, WI, and Houston, TX Only Estimated Travel Percentage (%): 0% Relocation Provided: No You are joining us at a pivotal time in our business. With the recent acquisition of AIGs global personal travel insurance business, Travel Guard, we have become a leading travel insurance and assistance provider globally, serving over 20 million customers annually and maintaining long-term relationships with more than 200 distribution partners. Were for travelers and for traveling, but we want to offer much more beyond travel insurance and assistance we want to cover more. Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich Insurance Company Ltd
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