Job Description
ABOUT FANDUEL FanDuel Group ("FanDuel") is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.
FanDuel has a presence across all 50 states with approximately 17 million customers and 28 retail locations. FanDuel is based in New York with offices in New Jersey , Georgia, California, Oregon, Canada and Scotland.
Its networks FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer over-the-top platforms.
FanDuel Group is a subsidiary of Flutter Entertainment plc, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
THE ROSTER At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We're dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does "winning" look like at FanDuel? It's recognition for your hard-earned results, a culture that brings out your best work-and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we'll never compromise when it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of "We Are One Team" runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.
THE POSITION Our roster has an opening with your name on it
We are looking for a visionary UX Research Manager to lead our core product and experience vertical, which focuses on Account, Wallet, and Responsible Gaming teams. This critical role will drive the enhancement of our user experience, ensuring our products are intuitive, accessible, and lead the market in user engagement.
THE GAME PLAN Everyone on our team has a part to play
- Build and manage a high-performing team of researchers with different backgrounds while completing end-to-end projects in the core product and experience vertical.
- Become a trusted, strategic partner to internal stakeholders by communicating and demonstrating the value of user research, fostering a culture of continuous improvement.
- Experienced in a wide variety of qualitative and quantitative research methods - expert at knowing how to balance, speed, rigor and team workload
- Translate complex ideas into understandable concepts that evolve and enhance the product experience
- Distill findings into clearly articulated and actionable insights designed to improve the product experience
- Initiates and advances projects autonomously, requiring minimal guidance to move forward effectively.
- Operates under broad objectives, formulating strategies to achieve deadlines and organizational goals.
- Innovates problem-solving techniques by applying established methods and proactively anticipating potential challenges.
- Actively contributes to team meetings, sharing insights and fostering collaborative discussions.
- Engages in hiring practices, such as application reviews, case studies, experience reviews, and live exercises to enhance product quality and user experience.
- Provide clear, actionable feedback and support to develop and grow individuals
- Receives coaching on interpersonal and management skills, aiming for professional growth in leadership capacities.
- Acquires and applies skills in providing objective, timely, and constructive feedback.
- Mentors team members in technical competencies, enhancing team capabilities and cohesion.
- Assists with the integration and training of new team members, ensuring a smooth and welcoming onboarding process.
THE STATS What we're looking for in our next teammate
- 5+ years of experience in UX research, including 1-2 years experience leading research projects and teams.
- Master's degree in Human-Computer Interaction, Psychology, Social Science, or a related field.
- Demonstrated expertise in a variety of research methodologies such as usability studies, A/B testing, user interviews, and field studies.
- Excellent collaboration and communication skills, with a proven track record of influencing their others
- Advanced stakeholder management and relationship building skills, with the ability to negotiate and align diverse group interests.
- Deep understanding of user-centered design principles and a passion for delivering exceptional user experiences.
- Experience in the gaming or digital entertainment industries is highly desirable..
PLAYER BENEFITS We treat our team right
From our many opportunities for professional development to our generous insurance and paid leave policies, we're committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
- An exciting and fun environment committed to driving real growth
- Opportunities to build really cool products that fans love
- Mentorship and professional development resources to help you refine your game
- Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another
The applicable salary range for this position is $120,000 - $165,000, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. FanDuel is an equal opportunities employer and we believe, as one of our principal states, "We Are One Team!" We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. We want our team to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to better performance. Having a diverse and inclusive workforce is a core value that we believe makes FanDuel stronger and more competitive as One Team!
#LI-Hybrid
Job Tags
Holiday work, Temporary work, Local area,