ManTech is seeking a motivated, career and customer-oriented Senior System Administrator to join our team at The Pentagon. Senior System Administrator (Momentum) Responsibilities include, but are not limited to: Perform technical assessments/acceptability of software and hardware. Apply system enhancements to production after proper documentation and testing Process, monitor, control, and execute batch jobs for interfaces. Represent the customer on various technical review and inspection teams. Obtain, compile, and summarize information for use by others. Ownership of the problems and requests assigned, focus on managing and resolving issues. Responding to database related alerts and escalations. Working with database engineering to come up with strategic solutions to recurring problems. Ensure database is backed up in a way that meets the business's Recovery Point Objectives (RPO). Maintain communication with technology customers to keep them updated with status of their requests. Perform TIER 1 SAFES Domain Support Coordinate and interacting with the Network Operations Center (NOC) ensuring server environments are current and backed up Develop and maintain procedures for system operations, product installations, and explanations of the system logic Execute Blackbook System Administration activities including supporting system installs, participating in decisions for future hardware and software purchases, and assist on technical risk assessments of servers/network devices/security appliances Basic Qualifications: 4 years' experience working tier 1/2 computer help desk DoD 8570, Information Assurance Technical, Level II Knowledge of automated trouble ticket systems. Experience in troubleshooting and resolving database integrity issues, performance issues, replication issues, connectivity issues, security issues etc. Experience in implementing operational automation using scripts Experience tracking and resolving database related incidents and requests Possess a high degree of originality, creativity, initiative requiring minimal supervision. Willingness to travel within the organizational geographic Area of Responsibility (AOR) Working knowledge of Microsoft Office (Word, PowerPoint, and Excel). Must have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners Preferred Qualifications DoD IAT III certification Experience with Momentum Financials Software Documentation skills for processes and procedures Ability to communicate technical issues to non-technical customers both orally and in writing. Problem solving, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals. Clearance Requirements: Should have an current/active Top Secret/SCI clearance with JAFAN 6/0 eligible Should have had an SSBI conducted within the last 6 years Physical Requirements: Must be able to be in a stationary position more than 50% of the time Must be able to communicate, converse, and exchange information with peers and senior personnel Constantly operates a computer and other office productivity machinery
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