Senior Lead Product Designer, Wells Fargo Home Lending Job at Wells Fargo, Dallas, TX

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  • Wells Fargo
  • Dallas, TX

Job Description

About this role:

Wells Fargo is seeking a Senior Lead Product Designer to define and drive the future of the Home Lending experience for internal operators and customers. The role is responsible for shaping the design vision, creating a seamless, user-centric experience by ensuring internal teams have intuitive, efficient tools to support their workflows. The ideal candidate partners well with business, product, and engineering teams to create and clarify product strategy, define UX systems to reduce risk and complexity, and execute forward-thinking design across our product portfolio. Learn more about the career areas and business divisions at wellsfargojobs.com

In this role, you will:

* Act as an advisor to senior leadership to develop or influence objectives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across Product Design

* Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across Product Design or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others

* Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions that are large-scale cross-functional or enterprise-wide strategies

* Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to Product Design leadership

* Design leadership

* Lead design execution and strategy for Wells Fargo's Home Lending products, setting the vision for the internal operator experience from a CX lens

* Collaborate with business partners, product management, engineering, and other cross-functional teams to ensure alignment on design goals, priorities, and delivery timelines.

* Champion a user-centric approach, advocating for the needs of both customers and internal operators in every design decision.

* User experience innovation

* Create innovative and intuitive user experiences that address complex operator and customer needs.

* Design seamless, cohesive interactions for complex, data and interaction heavy apps that optimize internal workflows and by extension improve the customer journey.

* Leverage user research, data, and insights to inform and iterate on design solutions.

* Cross-functional collaboration

* Work closely with Product, Engineering, and Business teams to define the product roadmap and align on deliverables

* Partner with UX research, Market research, and data analysts to validate design decisions and ensure that solutions are grounded in data and user insights.

* Drive consistency in design and ensure compliance with design standards and accessibility guidelines.

* Design systems and process improvement

* Contribute to and evolve the design system, ensuring consistency and scalability across all products.

* Continuously improve the design process, looking for opportunities to increase efficiency, collaboration, and innovation.

* Frame and regularly communicate the value of design to senior leadership

Required Qualifications:

* 7+ years of Website or Application Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

* Degree in Design, HCI, Computer Science, a related field, or equivalent practical experience

* 7+ years of product design experience, with a strong portfolio demonstrating expertise in interaction design, visual design, IA, and UX strategy.

* Proven experience leading design initiatives from concept to execution, preferably within mortgage or financial services industries.

* Strong understanding of user-centered design principles, user research, and usability testing methodologies.

* Proven ability to influence senior leadership and cross-functional stakeholders, effectively communicating the strategic value of design and aligning design decisions with business objectives.

* Excellent communication, collaboration, and presentation skills with the ability to articulate design decisions and influence cross-functional teams and senior leaders.

* Experience leading design initiatives within a product management framework.

* Expertise in design tools such as Figma (any others?)

* Strong understanding of the mortgage process, home lending regulation, and operational workflows preferred.

* Experience working with complex enterprise systems and internal operator tools preferred.

* Experience designing for home lending or financial products preferred.

Job Expectations:

* This position requires compliance with all mortgages regulatory requirements and Wells Fargo's compliance policies related to these requirements. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

* This position is not eligible for Visa sponsorship.

* This position offers a hybrid work schedule. Telework or remote work setting is not available. Required location(s) listed below. Relocation assistance is not available for this position.

Posting Locations:

* 1525 WT Harris Blvd, Charlotte, NC

* 550 S. Tyron St, Charlotte, NC

* 800 S. Jordan Creek Pkwy, Des Moines, IA

* 1150 W. Washington ST, Tempe, AZ

* 550 S 4th St, Minneapolis, MN

* 1801 Park View Dr, Minneapolis, MN

* 1445 Ross Ave, Dallas, TX

* 4102 Wiseman Blvd, San Antonio, TX

* 150 E 42nd Street, New York, NY

Pay Range:

New York, NY: $ 133,300 to $237,100 Annually

Other Posted Locations: $111,100 to $197,500 Annually

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$111,100.00 - $237,100.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

* Health benefits

* 401(k) Plan

* Paid time off

* Disability benefits

* Life insurance, critical illness insurance, and accident insurance

* Parental leave

* Critical caregiving leave

* Discounts and savings

* Commuter benefits

* Tuition reimbursement

* Scholarships for dependent children

* Adoption reimbursement

Posting End Date:

30 Sep 2024

* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job Tags

Work experience placement, Remote job, Relocation package,

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