Job Description

Job Description

Job Description

The Crowne Plaza is looking for an individual for this position who will create a positive impression for arriving and departing guests. The successful candidate will be professional, courteous, and welcoming, able to interact appropriately and sensitively with people from a wide variety of backgrounds and personalities. Our guests visit Baton Rouge for a range of reasons, and this position must be skilled in easily adapting to the unique requirements of each guest.

• Greet guests upon arrival and assist them to their rooms.
• Load and unload luggage onto carts and transport to and from guest rooms, as well as meeting rooms.
• Provide guests with information about the hotel services and amenities, as well as dining, shopping, and entertainment options. 
• Bellman/Security personnel also attend the main entrance door, greet guests, and arrange and manage transfers. This position provides the first and last impression of the hotel.
• Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.

$13 - $15 hourly

• Ensure the safety and security of guests, staff, and property within the premises.
• Provide exceptional customer service by assisting guests with their luggage and inquiries.
• Monitor and control access points to the hotel, verifying guests' identification when necessary.
• Respond promptly to any emergencies or disturbances on the property.
• Maintain a clean and organized work environment throughout the hotel premises.

Qualified Candidates will possess the following:

• Valid Louisiana Driver's License.
• Record free from traffic violations.
• Driving Experience of a minimum of 9 years.
• Professional Appearance.
• Professional Verbal Communication Skills.

We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts, and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with associates of our hotel.

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