Job Description

Quality Assurance Engineer

Remote Office, acting as a dedicated HR partner for our clients, is on the hunt for a Quality Assurance Engineer with documentation expertise who will directly work with one of our Australian clients. It is a multifaceted role where the person will be responsible for identifying bugs and issues of software before launching and communicating with the company's clients directly for feedback.

Job Responsibilities:

• Develop test scripts/procedures from information provided in feature abstracts, user stories, and design documentation/requirements
• Prepare the test cases to ensure a proper QA for the software products
• Create and maintain Master Test Plan and Test Strategy documents.
• Execute test scripts/procedures in both dry runs and actual customer test events.
• Maintain regular status updates and assess risks/issues for test script execution.
• Create and maintain test automation framework across multiple projects.
• Document results of tests for the software development team
• Recommend improvements in software to enhance user experience
• Perform both functional tests and automated tests through the unit testing phases.
• Detects the frontend UI issues along with the cross-platform compatibility errors.
• Collaborate with the software developer to enhance and improve programs
• Participate in support activities when the need arises
• Attend the technology support tickets when required
• Prepare and maintain the 'how to' and FAQ documentations for the end users

Job Requirements:

• Excellent communication skills (Native English-speaking capacity)
• Extensive experience in software development and testing
• Experience installing, programming and flashing software or firmware on embedded devices.
• Proficiency in creating detailed test cases and writing unit tests and integration tests for programming languages.
• Experience in working with test automation tools like Selenium, Appium, or Robot Framework.
• Strong understanding of software development lifecycle (SDLC), testing methodologies, and bug-tracking systems (Azure DevOps).
• In-depth understanding in testing the products/projects on the ASP.NET MVC and .NET core stack.
• Excellent customer service skills to work with the customers directly to collect real-time feedback and error logs.
• Excellent analytical and problem-solving skills
• Work meticulously, have a good team spirit, and a high sense of responsibility
• Great team player and able to work efficiently with minimal supervision
• Prior experience in SaaS industry will be an added advantage

About Remote Office:

Remote Office is an end-to-end RemoteOps platform providing global HR solutions. We specialise in building and managing high-impact remote teams for clients across various industries, focusing on talent acquisition, compliance, cloud HR, and team consultancy. Our mission is to streamline global HR management, allowing businesses to focus on their core operations.

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