Project Manager/Delivery Manager Job at ICM America LLC, Media, PA

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  • ICM America LLC
  • Media, PA

Job Description

Job Description

Job Description

Project and Delivery Manager duties and responsibilities

· Duties include planning, designing, executing and monitoring every aspect of a specific project. Depending on the requirements of the client and their level of experience or seniority, Project and Delivery Managers can handle one or multiple projects at a time. 

Other duties and responsibilities:

· Meeting with top management and clients to identify project requirements, delivery timelines and costs

· Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements

· Identifying and assigning project tasks based on the skill sets, experience and strengths of staff members

· Monitoring project performance to ensure timely delivery

· Compiling and submitting project status reports to clients, management and other stakeholders

· Working effectively with relevant stakeholders for efficient project implementation

· Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders

Skills:

· Strong Project Management skills (8+ years, PMP / PMI /• ITIL / six sigma certification a big plus)

· Delivery and results oriented

· Strongly focused on quality, customer success and driven by results

· Relevant experience in delivery of SAP or Epicor Projects, Outsourcing, AMS and Hosting engagements

· Working in virtual teams and global environments

· Has worked in partner centric, hybrid environments

· Management of difficult client situations

· Excellent relationship management

· Excellent presentation, communication and moderator skills

· Analytical thinking and decision making ability

· Willingness to travel

Job Tags

Remote job,

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