Mountain Adventure Guide Job at Omni Hotels & Resorts, Bretton Woods, NH

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  • Omni Hotels & Resorts
  • Bretton Woods, NH

Job Description

Location:

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious dcor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description:

Join our team and earn a free ski pass at Bretton Woods!!

*Now hiring for November 2024!*

Associate Benefits:

  • Free ski pass at Bretton Woods for new Associates and eligible household members.
  • Discounted lift tickets for friends and family
  • 25% off resort amenities including retail, food, spa, etc.
  • Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
  • Free golf during the summer season
  • 401(k) Retirement Plan matching, pre-tax health savings, flexible spending accounts, tuition reimbursements, pet insurance, preferred access tickets, etc
  • Excellent training and professional development
  • Full-time positions eligible for full benefits package including Medical, Dental, Vision, telemedicine, EAP, ST & LT disability
  • Leadership development programs, diversity and inclusion programs, work life balance
  • Refer a friend and earn up to $500

Responsibilities:
  • Guide tours in a safe and professional manner while engaging guests and providing an informative experience about the area and its surroundings.
  • Ensure guests enjoy safe, positive and enriching experiences that exceed their expectations.
  • Demonstrate and teach guests in the use of any safety equipment.
  • Ensure the correct fit, adjustment and use of equipment before and during activity participation and ensure all safety rules are followed.
  • Complete daily opening and closing inspections and conducting ongoing inspections of all safety gear and equipment.
  • Report any equipment safety hazards and malfunctions to a supervisor.
  • Complete daily written inspection logs and equipment logs.
  • Provide exceptional customer service through patience and sensitivity to guest fears and concerns.
  • Maintain a professional attitude regarding conversations and interactions with guests keeping in mind all aspects of diversity and harassment training.

Qualifications:
  • Experience as a naturalist or outdoor recreation guide preferred.
  • Must be at least 18 years old.
  • Previous rock climbing experience preferred for guiding Canopy Tours and West Wall Climbs.
  • All Canopy Guides must successfully complete a 2 week training course.
  • All Fly Fishing Guides must have a valid State of New Hampshire Guide certification.
  • Strong leadership and teaching skills.
  • Ability and comfort working at heights of 200+ feet.
  • Strong organizational skills with ability to multi-task within a fast-paced environment.
  • Flexible schedule is preferred and willingness to work on-call as needed.
  • First aid qualifications are considered an asset.
  • Must be able to meet the physical requirements of the job including restrictions for each activity.
  • Ability to effectively communicate with guests and associates.Must be reliable and able to work with minimal supervision.
  • Adventure Guides are required to work in all kinds of weather and perform their duties regardless of weather conditions
Omni Hotels & Resorts

Job Tags

Full time, Summer work, Immediate start, Outdoor, Flexible hours,

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