Medical Office Receptionist Job at LifeStance Health, Denver, NC

bGRQVFdzdXpESmNEdSt1RkVPQnhnMlVKTmc9PQ==
  • LifeStance Health
  • Denver, NC

Job Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!

ROLE OVERVIEW

We are seeking a reliable and motivated Front Office Coordinator. The candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.

BENEFITS

As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

HOURLY PAY : $19.00 - 20.00/hour

LOCATION : The office is located at 7490 Waterside Crossing Blvd. S. Ste. 2A Denver, NC, 28037

RESPONSIBILITIES

•Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.

•Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.

•Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.

•Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.

•Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.

•Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms

•Answering emails and Patient Messages via Patient Portal and voicemails

•Auditing the scheduler daily for appointment cleanup

•Office upkeep and making sure common space is clean and clutter free

•General office duties, such as sorting the office mail, scanning documents, and Efaxes

•Backup support to the Office Lead for the pre-appointment processes

•All other office duties as assigned by the Office Lead

SKILLS & EXPERIENCE

•High School Diploma or equivalent; Associate's degree preferred

•2 years of customer service care experience; experience in healthcare is highly preferred

•Prior knowledge of OSHA/HIPAA regulations would be advantageous

•Ability to multitask

•Ability to work independently and as a team member

•Strong communication skills, both written and verbal

- Qualified candidates must be legally authorized to be employed in the United States

- LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

LifeStance Health (NASDAQ: LFST) is one of the nation's largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.

Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.

Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.

Our Values:

Delivering Compassion - We care for people unconditionally and act with empathy always.

Building Relationships - We are collaborative, building enduring relationships to achieve more together.

Celebrating Difference - We respect the diversity of every individual's lived experiences.

Learn more at

Job Tags

Hourly pay, Holiday work, Full time, Temporary work,

Similar Jobs

Consonus Healthcare

Rehab Director Job at Consonus Healthcare

Overview: Director of Rehabilitation Overview: Join the Consonus Healthcare team as a Director of Rehabilitation and take your...  ...of a dynamic team. Position Highlights: As a Director of Rehab at Consonus Healthcare, you will not only continue your hands-... 

Verona Collective

Cannabis Dispensary Assistant Store Manager Job at Verona Collective

 ...Job Description Job Description We are currently seeking a Cannabis Dispensary Assistant Store Manager who will work with the Store Manager to champion the vision for Verona Collective and support the Store Manager in sharing responsibility for all day-to-day business... 

Pete's RV Center

RV Sales Consultant Job at Pete's RV Center

Sales Team-Players wanted! No experience needed! We are looking for candidates that have a customer-service or hospitality background...  ...Flexible Working Schedule Ability and desire to travel to offsite RV shows Benefits ~ Health Insurance ~ Dental... 

Hilton Springfield

Food & Beverage Supervisor Job at Hilton Springfield

 ...Description The Hilton Springfield has an exciting opportunity to join our team as a Food & Beverage Supervisor (Lunch/Dinner). The Food and Beverage supervisor is responsible for managing all aspects of food and beverage operations, including staff, food safety, and... 

Cynet Systems

Test Technician Job at Cynet Systems

 ...Job Description: Responsibilities: Performs testing of electronic components and assemblies using automated test equipment. May perform mechanical assembly of electromechanical subassemblies and devices Ability to read, comprehend and follow written...