Job Description

• Analyzes, organizes and manages clinical and non-clinical operations of assigned areas.
• Full authority/oversight over daily operations and responsible for managing and overseeing the delivery of exceptional and compassionate care to all patients.
• Plans practice activities and schedules staff assignment to meet the needs of the practice and patient care requirements.
• Plans manpower and equipment requirements to meet the needs of the practice.
• Manages the selection, training, coaching, mentoring, development and evaluation of assigned staff. Assures that staff are competent in their job performance.
• Support/influence strategic initiatives and manage programs in identified service lines.
• Coordinates and ensures ease of patient flow.
• Ensures that legal and regulatory standards, as well as clinic and department policies and procedures are implemented and monitored.
• Ensures accurate and complete documentation records are kept by all practitioners.
• Compiles and submits reports on department activities as requested.
• Prepares practice budget recommendations and monitor and control practice operations within approved budget.
• Reviews capital needs for the practice. Submits recommendations in designated time frame.
• Contribute to and promote positive relationship between physicians, staff, patients, guests and local community.
• Address customer concerns, complaints and compliments. Follow up on patient complaints in a timely manner.
• Understands charge submission process to accurately work with physicians and coders.
• Oversees cash payments and assures payments are applied correctly.
• Maintains operational budget is maintained with +/- 5%. Prepares necessary variance report within establish time frames.
• Ensures HIPPA is followed and respects the confidentiality of patient information.
• Works collaboratively with all TMG Managers to reach organizational goals.
• Performs other duties as assigned.

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