Job Description
Established in 1989, Portnoff Law Associates, Ltd. is a law firm that limits its practice to the collection of unpaid real estate taxes and municipal utility fees. PLA now represents more than 200 municipal clients throughout Pennsylvania, with offices in King of Prussia, Allentown, and Aliquippa.
Careers PLA is on the lookout for dynamic candidates who are fueled by a passion for excellence and excel in both verbal and written communication. Joining the PLA family means becoming part of a vibrant team dedicated to serving municipal clients with distinction. The warm and welcoming work environment at PLA has fostered lasting relationships, with many employees celebrating over a decade of success and advancement into leadership roles. PLA provides a supportive work-life balance atmosphere. The primary location for PLA employment is our corporate King of Prussia main office with safe and free parking. The location is conveniently situated near Routes 76 and 202 with easy access to public transportation. But wait, there's more! PLA offers competitive employment packages complete with benefits that even include free access to our fitness facility. Get ready to embark on a rewarding journey with PLA!
Essential Duties and Responsibilities - Review high-volume files, as assigned, in order to determine appropriate course of action.
- Independently prepare high-volume of correspondence within assigned timeframes and consistent with PLA standards.
- Understand and follow office policies to ensure compliance.
- Establish a level of proficiency on client nuances.
- Answer and return telephone calls from property owners, negotiate payment plan terms and make recommendations for hardship consideration consistent with PLA
- Attendance at work is an essential function of this position
- Other duties as assigned.
Qualifications - Must be able to work independently
- Continual attention to detail in composing, typing and proofing materials as well as establishing priorities and meeting deadlines.
- Excellent organization, prioritization and time management skills.
- Ability to handle multiple priorities.
- Initiative, including strong follow-up skills.
- Ability to work as part of a team while maintaining professional working relationships with a diverse group of individuals.
- Ability to work over-time as mandated.
- Receptive to feedback at all levels.
- Must demonstrate skills of poise, diplomacy and tact.
- PC Proficient: Microsoft Office (Excel, Outlook, Word), Internet, and ability to learn Collection Partner (Hubbard).
- Dependable, with strong work ethic and personal integrity.
Education and/or Experience - B.A/B.S from an accredited university. In the absence of a B.A./B.S, one (1) to three (3) years work experience in collections is required.
Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, bend, sit, talk, lift or hear. The employee is regularly required to stand; walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, postage meter, fax machine, and printer). The employee may occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Job Tags
Work experience placement,