Job Description

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program / Department / Team

The Global Policy and Advocacy (GPA) team advances policy changes to achieve transformational impact in the countries where we work and for the populations Mercy Corps serves. The U.S. Policy and Advocacy team influences the United States government and select multilateral institutions such as the United Nations and World Bank to adopt and improve relevant policies, practices and decisions affecting vulnerable communities living in fragile, conflict-affected and disaster-impacted countries.

The Position

A senior leader within the agency, the Director for Policy and Advocacy is a public thought leader and policy expert – influencing the policy and practices of the U.S. government’s Congressional and Executive branches and multilateral institutions such as the United Nations and the World Bank. They bring voices, stories, evidence, and analysis from the countries where Mercy Corps works in order to shape policy debates and decisions in Washington and globally.

The Director supports Mercy Corps’ humanitarian response approach in its Pathway to Possibility strategy through strategically shaping and designing Mercy Corps humanitarian policy and advocacy agenda. The Director will help set and lead Mercy Corps’ portfolio on humanitarian policy issues and select priority crises, as appropriate. This includes working with key Mercy Corps stakeholders to set priority humanitarian crises and themes, generating policy recommendations for improved humanitarian response, leading humanitarian advocacy in Washington, DC and supporting Mercy Corps policy colleagues in other policy markets to advocate on the portfolio. In the Washington context, this will include shaping relevant U.S. legislation and engaging key Congressional leaders, as well as working with the U.S. government, particularly with national security, humanitarian, development and peacebuilding experts, to advance key humanitarian priorities and policies. S/he will track and analyze humanitarian policy issues, independently and through working groups with partner agencies to advance joint coalition advocacy and campaign initiatives in U.S. and international fora, including those involving relevant United Nations agencies (e.g. OCHA, WFP, etc).

The role will also collaborate with and support policy advisors as appropriate in other Mercy Corps offices (including in European capitals and in Mercy Corps program countries) to influence the humanitarian policies and response of several key global actors. The Director will also be responsible for raising Mercy Corps’ profile and humanitarian policy positions including through: representation at external events, panels; developing written policy documents for external dissemination; supporting Mercy Corps’ grassroots advocacy efforts; and supporting liaison efforts with Mercy Corps country/regional, technical, and headquarters teams on refining the US Policy and Advocacy Team’s humanitarian work plan and annual priorities .

Essential Responsibilities

STRATEGY AND PLANNING

• Leads strategy development and coordination for both the Global and U.S. Policy and Advocacy teams’ portfolio on humanitarian policy, including on priority thematic areas and humanitarian response to selected crises.
• Collaborates as appropriate with the Humanitarian Response Team (HRT), technical and research teams to develop Mercy Corps overall strategy on influencing humanitarian policy and practice on issues including, but not limited to: the intersection of humanitarian and development assistance, humanitarian access, protection of civilians, and timely and effective response.
• Assists in devising and carrying out policy focused advocacy and outreach strategies, both unilaterally and/or in cooperation with Mercy Corps colleagues and partner agencies. The Director will play a significant role in helping to shape and implement the agency’s advocacy and outreach strategies.
• Collaborates with policy advisors in the global policy and advocacy team, HLR and relevant regional and country teams to craft strategies and messaging to influence and improve the response to specific humanitarian crises.

  EXECUTION

  • Implements policy-focused advocacy and outreach strategies, in cooperation with Mercy Corps colleagues and partner agencies.
  • Drafts documents in support of policy and advocacy goals (for influence both in the US and globally) with the input of relevant teams and stakeholders within Mercy Corps including:
    • Policy briefs, talking points, op-eds and Congressional testimony
    • Internal and external messaging
    • Web materials and products for the general public as needed
      • Stays abreast of policy and practice developments and approaches within the US government humanitarian offices and the overall humanitarian system (as appropriate)
      • Tracks legislative developments on Capitol Hill, including hearings, authorizing bills, country-specific provisions in the annual appropriations act and National Defense Authorization Act.
      • Shapes legislation and policies relevant to Mercy Corps’ mission to help people cope, adapt and thrive in fragile, conflict and disaster affected places.
      • Leads advocacy efforts through collaborative work within the NGO sector and among other NGO, governmental, and private partners.
        • Researches and analyzes selected issues through a variety of means, including field visits.
        • In cooperation with the Global Policy & Advocacy Team, Communications and Web teams, helps craft the agency’s legislative advocacy strategies and messaging for mobilizing grassroots audiences.

          INFLUENCE AND REPRESENTATION

          • Represents Mercy Corps with the U.S. Administration and Congress as well as at public forums, think/policy tank panel discussions and briefings, and relevant international and multilateral institutional events.
          • Represents Mercy Corps in collective advocacy efforts through InterAction and other coalitions.
          • Builds and maintains strong relationships with senior level US government officials, including in the State Department’s Bureau for Population, Refugees, and Migration, USAID’s Bureau for Humanitarian Assistance, and relevant Congressional committees and staff.
            • Supports Mercy Corps senior leadership’s engagement on humanitarian issues at high level events, through media engagement, and other fora, including through drafting remarks, developing policy positions, and providing staffing assistance.

              Supervisory Responsibility

              Manage and direct the team in the Senior Director’s Absence. Manage Policy Advisor focused on humanitarian response, and occasional interns.

              Accountability

              Reports Directly To: Senior Director of U.S. Policy and Advocacy

              Works Directly With: Global Policy and Advocacy Team (including USPA, MCE, and other global positions); Humanitarian Leadership and Response Team; Washington DC office staff; Research and Learning Team; Media Relations Team, Digital Team; Regional and Country Teams; and Technical Support Unit.

              Accountability to Participants and Stakeholders

              Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

              Minimum Qualification & Transferable Skills

              • Master’s degree preferred in relevant field (international development, international relations, public policy, etc.).
              • 7-10 years’ relevant experience in the public policy and international humanitarian arenas. Experience with relief and development fieldwork, the US Administration or Congress, and/or development-related advocacy preferred.
              • Demonstrated knowledge and experience in humanitarian and/or development sectors required.
              • Specific experience working in or on Mercy Corps priority countries (including Haiti, Afghanistan, Pakistan, the Horn of Africa, Sudan, and the Middle East), or priority issues (including aid reform, humanitarian financing, the foreign assistance budget, food security, and the aid/security nexus) preferred.
              • Strong political and strategic skills, with a demonstrated ability to advance policy priorities including through coalition work.
              • Proven ability in researching, analyzing, and reporting on policy issues.
              • Strong analytical skills and the ability to effectively gather and utilize large amounts of information from various sources towards shaping clear policy goals.
              • Excellent verbal and written communications skills.
              • Demonstrated sensitivity, skill and experience in working diplomatically and effectively within different cultural settings and in public relations and correspondence with a wide variety of internal and external constituents.

                Success Factors

                • Ability to think strategically and develop plans on how to advance USPA team’s and broader Mercy Corps priorities.
                  • Ability to build and maintain strong relationships with colleagues, peer groups, officials and relevant stakeholders.
                  • Motivation to seek out and establish new relationships. Motivation to find new solutions to pernicious policy problems.
                  • A clear understanding of Mercy Corps’ mission and collaborative style of operation.
                  • Ability to work simultaneously on multiple tasks in a fast paced, sometimes stressful environment and meet deadlines under those conditions.
                  • Ability to work as part of a team and coordinate with both HQ and global personnel. Computer literate with strong organizational skills.
                  • Ability to operate with a significant degree of autonomy within agreed upon parameters. Flexibility, commitment to transformative change, and sense of humor.

                    Living Conditions / Environmental Conditions

                    This position is based in Washington, DC with the expectation of travel up to 10-15% of the time to field locations that may include insecure or harsh environments. Travel may include short-term deployment to Mercy Corps field locations experiencing acute humanitarian need. Mercy Corps US Policy and Advocacy team members are expected to be based in Washington, DC, with opportunities for periodic remote work, as appropriate. Mercy Corps team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps policies, procedures, and values at all times and in all in-country venues.

                    Ongoing Learning

                    In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

                    Diversity, Equity & Inclusion

                    Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

                    We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

                    Equal Employment Opportunity

                    Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

                    We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

                    Safeguarding & Ethics

                    Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

                    As a safeguarding measure, Mercy Corps screens all potential US-Based employees. Any offers of employment or continued employment are dependent on the successful completion of the screens which include, but are not limited to our Background Check and Interagency Misconduct Disclosure Scheme processes.

                    Covid-19 Vaccine Policy for US-Based Employees

                    Mercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19, regardless of prior COVID-19 infection status.

                    This policy will be revised as needed to comply with federal, state, and local requirements, and to respond to changing guidance from public health authorities.

                    For new employees this requirement goes into effect within 10 business days of employment. Team members that travel are expected to comply with host-country requirements, including vaccinations. Failure to comply may impact your employment. Proof of vaccination or exemption must be provided.

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