Job Description

Job Description

Job Description

JOB DESCRIPTION:
Customer Service Rep. *** Chinese   Speaking
1st Shift: 8am-5pm
Pay: $21.00-$25.00 DOE
Location: Ontario, CA 91761

• Schedule outbound and inbound shipments.
• Provide input and complete freight bills.
• Assist with the communications with carriers when issues arise.
• Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements.
• Prepares invoice, bill of ladings, AES and other freight related documentation for commercial freight invoices and for ocean & air cargo.
• Ensure all supporting documents are accurate, available and applicable to the customer order/shipment.
• Organize pick-up schedules as applicable for cargo.
• Request Bills of lading from shipping lines.
• Scan and upload invoices, shipping documentation, as part of company guidelines.
• Compile and submit accurate, regular and timely reports as requested.
• Provide customer statistics regarding shipments via email or through verbal transmission.
• Keep communication flowing with customer on a daily basis to ensure the highest customer service.

Company Description

Our goal at Empire Workforce Solutions is to enrich people’s lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.

As a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.

At Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.

Our Professional Careers Division places candidates from IT to Accounting and Finance. Candidates from Administrative Assistants to HR Generalists to Vice Presidents at large corporations trust us to be confidential and caring when finding them a new great career. We work with well-known companies all over the US and our highly-skilled team can help you find your next new opportunity.

Company Description

Our goal at Empire Workforce Solutions is to enrich people’s lives by connecting them with meaningful employment. While our reach is nationwide, our recruiters have intimate knowledge of local markets, which allows us to find the ideal pairing of employer and employee.\r\n\r\nAs a visionary workforce solutions company, Empire understands the critical role work plays in life. We help individuals develop their careers through planning, coaching, training and optimized search and placement. We assist companies small and large to find the people who will take them to the next level and beyond.\r\n\r\nAt Empire, we believe everyone should be treated royally. Through our knowledge, expertise and state-of-the-art resources, we can help you navigate the complex and often overwhelming task of finding employees, or employment. With our specialty divisions, we have a team that will help you fulfill your needs.\r\n\r\nOur Professional Careers Division places candidates from IT to Accounting and Finance. Candidates from Administrative Assistants to HR Generalists to Vice Presidents at large corporations trust us to be confidential and caring when finding them a new great career. We work with well-known companies all over the US and our highly-skilled team can help you find your next new opportunity.

Job Tags

Local area, Day shift,

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