Location Jacksonville, Florida ,
United States
Overview:
Millennium is a strategic management, cybersecurity and systems engineering firm driven by results and focused on people as we help our customers achieve mission success. With a proven track record of performance with the Army, Navy, OSD, DHS and other agencies, Millennium is a uniquely qualified and committed partner to the Federal Government. It is through our work that the U.S. military and government are able to identify, manage and defeat threats.
What We Believe:
We believe that diversity is a fact, inclusion is a choice. At Millennium Corporation, we are inclusive. We celebrate multiple approaches and different points of view. We strongly believe that diversity drives innovation, and we are building a culture where differences are valued. We are always growing our programs and we offer tools to help our employees grow and manage their careers.
Millennium is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. Millennium promotes affirmative action for women, minorities, disabled persons, LGBTQ+ and veterans.
Responsibilities:
Millennium Corporation is hiring a Computer Support Specialist in Jacksonville, FL. Candidate must have an active Secret Clearance.
This position will support the US Army Corps of Engineers RITS Program. Provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first-tier help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise.
The Computer User Support Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
Qualifications:
Candidate must have an active Secret Clearance
Associates degree with 5 years of experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Experience using Remedy or a similar ticketing system.
Experience supporting Windows 10, and MS Office 2013
Business Development:
Assist with Business Development activities as required to support Millennium's strategic business objectives, which may include but not limited to participation in technical interviews, creation of technical documentation, general proposal writing support and proposal color reviews.
Physical Requirements:
Must be comfortable with prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 10-15 pounds at a time.