Job Description
TRG Property Management is seeking an experienced Community Manager to join our team in Princeton, Florida. We are a professional property management company with a portfolio of over 100 properties and 20,000 units across several states. As a Community Manager, you will be responsible for the property's day-to-day operations.
ESSENTIAL DUTIES: As a Community Manager at TRG, you'll be at the forefront of our operations, directing the property's day-to-day activities. Your role is crucial, and your responsibilities, outlined below, are critical to our success.
Operations : A TRG Community Manager, collaborates with staff to correct deficiencies of all operation inspections and ongoing operations, taking ownership for resolution. You must possess a thorough knowledge and ability to exercise judgment and discretion in applying and interpreting policies and procedures. You will ensure all required permits/licenses by city, county, and state are always current. You will review safety standards and conduct monthly safety awareness meetings with staff. Identification and correction of risk management liabilities must be reported along with all incidents that may implicate potential legal problems informing the appropriate corporate team members. Daily team meetings will be conducted, and all necessary measures will be made so that all projects comply with local, state, and federal law. Safety standards and monthly safety awareness meetings with staff will be conducted.
Leasing : Monitors, oversees, and approves all leasing activities per community and TRG Policy. Recommends advertising for leasing and attracting prospects. Review contracts before resident signatures and confirms pricing and deposit requirements meet our community SOQ. Review lease expiration dates and utilize TRG re-certification/renewal process, policy, and checklists.
Marketing : Oversee resident activities to promote resident retention and as required by regulatory agreement programs and services. You must understand the market and monitor rental rates by consistently surveying the local markets and competition. The Community Manager will make daily reviews and recommendations based on the market conditions required for rent adjustments. Shopping your competition is imperative for recommending specials, promotions, and additional community advertising needs.
Social media & Resident Retention : Review and respond to resident and prospects online reviews. Investigate and resolve resident complaints. Coordinates with marketing department for social media content needs. Monitors all websites for accuracy multiple times per week. Completed daily reviews of resident portal and resident reward portals where applicable.
Maintenance : Monitor and schedules all maintenance activities, such as ordering supplies, coordinating and scheduling, and ensuring timely reconditioning of apartments after move-out to ensure resident satisfaction. Monthly inspections of the maintenance shop will be completed to ensure compliance with OSHA and company policies. The Community Manager Coordinates requests for building repairs and maintenance, as well as maintain the building systems by contracting for maintenance services, supervising repairs, and
coordinating contracting with vendor services.
Financial Administration : Accomplishes community financial objectives by collecting rent, following up on delinquent rent, and assessing the eviction process. Maximizes revenue by paying all bills timely and controlling expenses. Review weekly costs and budget and continually identify potential new sources of income. Process POs invoices and security deposit refunds promptly per policy. Reclassify/accrue monthly expenses as needed. Prepare monthly financial and variance reports by reviewing monthly financial statements and attending monthly variance meetings to review findings. Complete all weekly reports and other tasks as required.
Asset Preservation : Conducts quarterly property inspections to ensure compliance with TRG quality standards. Establishes and enforces precautionary policies and procedures; responds to emergencies. Recommends maintenance and capital improvements and continually acts to maintain and enhance the property's value.
Personnel Management and Development : - Prepare monthly staffing schedules and approve payroll. Provide Leadership, recruit, select, train, engage, mentor, and retain qualified associates. Ensure fair, ethical, and consistent treatment.
Candidate Requirements : - Minimum of 2 years' experience managing mid-rise or high-rise multi-family apartment communities and a team with the ability to source, interview and manage employee performance.
- Current or previous New Construction Lease Up Experience
- Prior LIHTC and Workforce Housing Management Skills.
- Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- Must have a proven record of demonstrated financial administration of budgets and operational review and analysis.
- Proficiency in computer programs like Microsoft, Outlook, Windows, and Excel, OneSite (RealPage), Knock, Bilt, Livly.
- Ability to work with sensitive and confidential information.
- Excellent written and verbal communication skills, with the ability to communicate effectively with tenants, vendors, and stakeholders.
- Ability to exercise judgment and discretion
- Fluent bilingual (Spanish/English) a plus
- CPM, BA preferred
Benefits as a TRGM Employee:
- Base Salary + Performance Bonus.
- Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
- The benefits package includes 100 per cent employer-paid life and disability insurance.
- Employer Matching 401k
- Employee Engagement and Wellness programs.
- Company-paid Vacation, Sick, Personal, and Holiday Time.
- Opportunities for Professional Development and Tuition Reimbursement
TRG Management is proud to be an Equal Opportunity Employer.
We are a Drug-Free Workplace.
Explore what we offer and help turn your talents into a rewarding career. TRG Management manages all housing types: subsidized, workforce, and affordable, mid-rises, high-rises, luxury rentals, and single-family homes. Today, we operate approximately 20,000 units across several states, and our current management portfolio contains over 100 properties.
Job Tags
Holiday work, Local area, Flexible hours,