Community Manager Job at Inkitt, San Francisco, CA

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  • Inkitt
  • San Francisco, CA

Job Description

Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC's such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into GalateaTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.

What You'll Do:
  • Community Engagement: Cultivate a welcoming and active online community by moderating discussions, responding to user comments, and encouraging interaction among members across both our in-app and our social media platforms. Your goal is to create a space where readers feel safe, valued and engaged
  • Content Creation and Management: Develop and execute a content strategy that includes writing wall posts, newsletters and social media content that resonate with our community's interests. You'll also curate and schedule multimedia content (videos, live Q&As, book reviews) that highlights trends, new releases, and community favorites
  • Event Coordination: Organize virtual and potentially in-person events such as author interviews, book club meetings, and reading challenges to keep the community engaged and connected with our stories and with our authors.
  • Buzz building: Develop and execute strategies that build anticipation and spark conversations around our upcoming stories. You'll collaborate closely with our content and marketing teams, and with our authors, to make new publications on Galatea feel buzzworthy and exciting for our community.
  • Analytics and Strategy: Monitor engagement metrics and community feedback to understand what excites and motivates our users. Use these insights to refine community strategies and initiatives, ensuring continuous growth and engagement
  • Author Collaboration: Work closely with authors to forge close links between them and their fans in our community, and to make our authors champions of our community to the wider world. Help develop a sense of unique and exclusive connection between our authors and our subscribers.
  • Product Innovation: Liaise with the product team to relay community feedback and champion reader perspective, to help shape future app features and improvements
What You'll Bring:
  • 3+ years of experience with social media and community management
  • A book lover at heart, with a deep understanding of the literary world and its trends
  • Experience with being creative, strategic, and analytical, when crafting compelling content and measuring its impact
  • Strong communication skills, empathy, and cultural sensitivity to connect with our diverse audience and to collaborate with cross-functional teams
> Who We Are Looking For:
  • Autonomous
  • Bring solutions instead of problems
  • Data driven
  • Quick to action
  • A high functioning workaholic
  • Looking for exponential career growth
  • Have lots of fun building a generational AI x Entertainment company
What We'll Offer:
  • 401k plan, designed to help you save for the future
  • Health benefits tailored to your needs, including medical, dental, and vision coverage
  • Professional coaching for everyone
  • Team-building events, including our annual Tulum trip
  • Unlimited access to our Galatea app and Galatea TV app
  • Unlimited budget for self-development books
  • Charity donation of your choice at your one year anniversary
  • Free lunch in office everyday
  • Class Pass membership for US based employee and gym access for Berlin employees
  • Dog/cat friendly offices in Berlin and San Francisco


The annual base salary range for this position is $70,000-$85,000 USD. Compensation will be determined by skill level, proficiencies, and experience.

At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply.


We look forward to hearing from you!

Check out our Careers Blog

Follow us on Instagram & LinkedIn!

Job Tags

Remote job,

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