Community advocate Job at Windstream, Birdsboro, PA

azl2WFhNQzFEcFlJdGVTRUcrbDBnMjBM
  • Windstream
  • Birdsboro, PA

Job Description

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

  • As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
  • Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
  • Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.
The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

_________________________________________________________

About the Role:
As a senior specialist and community advocate for Kinetic by Windstream you will be a brand ambassador in the community driving brand awareness. You will support and collaborate with our door to door and operations teams, attend local events and ribbon cuttings within a state president’s territory. You’ll also manage customer sales and service escalations.

What You’ll Do:

  • Organize and attend local events as a representative of Kinetic by Windstream. You will ensure event staff is prepared to host the event. You’ll plan and purchase all needed materials. During the event you’ll use a microphone to draw in crowds and create excitement.
  • Manage the event calendar to ensure events are executed regularly to engage the community and generate brand awareness, purchase consideration and increased sales.
  • You will develop strategies to leverage mobile assets such as branded RVs/Trailers to ensure all NextGen coverage areas receive events and sales support.
  • Collaborate with multiple work groups within sales, marketing, engineering, and field operations
to understand the network status and ensure events are hosted in optimal locations.
  • Participate on a cross-functional teams to create strategic marketing campaigns and programs that will have a significant impact on customer experience and financial results.
  • Manage customer sales and service escalations and collaborate with others to reduce the number of held orders.
Do You Have?
  • The ability to multi-task with a sense of urgency.
  • Create and manage project plans and timelines to ensure key deliverables are met.
  • Anticipate needs, prioritize tasks & meet deadlines.
  • A self-motivated, positive attitude with the desire to achieve metrics.
  • Strong written, verbal and communication skills.
  • The ability to travel within a territory.
  • A high level of comfort speaking in front of large crowds.
  • Familiarity with Telecommunications, Broadband Fiber to the Home, DSL, Wi-Fi.
  • Project management and customer service experience.
Minimum Requirements:
College degree and 3-5 years professional level experience or 5+ years professional level related experience, or an equivalent combination of education and professional level related experience.

Physical Tasks- Standing Continuously: 67-100% |Walking Frequently: 34-66% | Sitting: Occasionally: 0-33% | Driving: Car: Frequently: 34 – 66%
Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%, >30+lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66% | Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular Phone
Type of Driver’s License Required: Driver’s License

IND456
#LI-AH2

_________________________________________________________

Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

  • WinVets – Veteran Employee Resource Group
  • WOW – Women Employee Resource Group
  • WINPRIDE – LGBTQ+ Employee Resource Group
  • WBPN – Black Professional Resource Group
  • WARG – Ability Resource Group
  • LaFamilia –Hispanic Resource Group
  • AAPI - Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email [email protected] as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.

Job Tags

Full time, Local area, Flexible hours,

Similar Jobs

Belton Regional Medical Center

Medical Technologist ASCP PRN Job at Belton Regional Medical Center

 ...expertise! Job Summary and Qualifications The Medical Lab Scientist (MLS) conducts routine and complex laboratory tests in toxicology, chemistry, hematology, immunology, and/or microbiology for use in patient diagnosis and treatment of disease. Join our team of... 

Enterprise Mobility

Driver - College Station Job at Enterprise Mobility

 ...rental and leasing company in the North America. This position pays $12 / hour and is located at 4095 State Hwy 6 S., Ste A, College Station, TX 77845. We offer: Paid time off Employee discount Retirement savings plan including 401k with matching profit... 

IPG Mediabrands

Negotiator, Digital Partnerships Job at IPG Mediabrands

 ...connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity... 

Jobot

Assistant Project Manager Job at Jobot

 ...builds in the northern VA and DC areas. Ground up wood framing projects! This Jobot Job is hosted by: Alex Dickinson Are you a...  ...multifamily construction Experience supporting the project management team in all aspects of project construction/builds Previous... 

Ed's Carpalooza

Car Sales Consultant Job at Ed's Carpalooza

 ...Purchase Discounts Wellness Programs Responsibilities: As an Car Sales Consultant you will interact and consult with customers to...  ...School graduate or equivalent, 18 years or older. This is a driving position that requires an acceptable driving record and a valid...