Job Description

Job Title: Commercial HVAC Inside Sales Manager

Location: Los Angeles, CA

Job Type: Full-Time

Summary:

We seek a results-driven Commercial HVAC Inside Sales Manager to join our dynamic Los Angeles, CA team. In this pivotal role, you'll oversee daily sales operations, lead office staff, and cultivate strong customer relationships. If you're passionate about sales leadership, customer service, and project management within the HVAC industry, we'd love to hear from you.

Responsibilities:

• Oversee daily inside sales operations, ensuring efficiency, productivity, and accuracy.
• Manage, mentor, and support office staff to drive high performance and professional development.
• Build strong customer relationships to support client acquisition, retention, and growth.
• Develop and implement workflow processes to streamline operations and improve departmental efficiency.
• Manage HVAC projects from inception to completion, ensuring timelines and budgets are met.
• Prepare detailed quotes, contracts, and proposals while promptly addressing customer inquiries via phone, email, and in-person interactions.
• Collaborate with cross-functional teams to manage purchase orders and deliver exceptional customer service.

Requirements:

• A high school diploma is required; a bachelor's degree is preferred.
• 5-10 years of experience in sales and/or management, preferably within the HVAC or sheet metal industry.
• Strong project management and customer service background, focusing on commercial HVAC projects.
• Demonstrated success in client acquisition, retention, and relationship management.
• Proficient understanding of SMACNA standards for duct work and industrial-scope HVAC projects.
• Excellent organizational, leadership, and time management skills, with the ability to handle multiple projects simultaneously.

Nice-to-Haves

• Experience with data entry and order processing systems.
• Strong negotiation skills and ability to resolve conflicts effectively.
• High energy with a proactive approach to learning and problem-solving.

Why Join Us?

• Competitive salary based on experience
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and company holidays
• Professional development, training, and opportunities for career advancement
• Collaborative, team-oriented work environment focused on growth and success

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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