Job Description

The Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana, committed to superior care and setting the gold standard for healthcare in Montana.

Laboratory Services Operations Manager

Overview: Reporting to the Director of Laboratory Services, the Laboratory Services Operations Manager oversees the daily operations of the Laboratory Services Department. This role plays a crucial part in maintaining operational efficiency, ensuring compliance with regulatory standards, and fostering a culture of excellence within the department.

Responsibilities:

• Manage day-to-day operations of the Laboratory Services Department, ensuring smooth workflow and effective utilization of resources.
  
• Develop and maintain collaborative relationships with stakeholders across various departments to enhance communication and operational effectiveness.
  
• Cultivate a culture of trust, accountability, and continuous improvement among staff members.
  
• Resolve operational issues and support staff in addressing concerns promptly and effectively.
  
• Promote and ensure adherence to quality control, safety protocols, and regulatory compliance standards.
  
• Collaborate with leadership in strategic planning, budget evaluation, and development.
  
• Oversee staffing schedules to meet operational needs and productivity goals.
  
• Lead and participate in departmental projects aimed at process improvement and operational excellence.
  
• Act as a liaison between Laboratory Services and other departments to optimize patient care and service delivery.
  

Requirements

Qualifications:

• Experience: Minimum of five years in a fast-paced healthcare or business environment required, with previous leadership experience in a laboratory setting preferred. Experience in process management, LEAN development, budget oversight, and project management is advantageous.
  
• Education: Bachelor's degree (BS/BA) required; Master's degree preferred.
  
• License/Certification: Current licensure as a Clinical Laboratory Scientist (CLS) strongly preferred.
  

Skills:

• Strong leadership and interpersonal skills to effectively manage teams and collaborate across departments.
  
• Excellent problem-solving abilities with a proactive and solution-oriented mindset.
  
• Ability to thrive in a dynamic environment and manage multiple priorities effectively.
  
• Proficiency in regulatory compliance and quality assurance practices.
  
• Strategic thinking and decision-making skills to contribute to organizational goals.
  

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