Job Description

Job Description

Job Description

Must Haves:

• High School Diploma or equivalent
• 2-3+ years of recent cable technician work experience
• Experience working with the following cables: CAT5, CAT6, Ethernet, Fiberoptics, etc.
• Low Voltage cabling skills and knowledge of industry best practices
• Wire Fishing (running and pulling cable through drywall and flooring)
• Networking/ Network Testing experience
• Proven hardware installation, troubleshooting, and PC Maintenance Experience
• Low Voltage cabling skills and knowledge of industry best practices
• Ability to configure and troubleshoot basic network configuration.
• Core competencies in the safe usage of power and hand tools, as well as drilling common surfaces to mount equipment on walls, countertops, and ceilings
• Experience testing, running, and terminating network keystone jacks, patch panels, and cables
• Reliable car or truck and a valid drivers license
• Ability to pass background check which includes: driving record, criminal history, credit check, and drug test
• Must own a Smartphone
• Must have the ability to work a flexible schedule, including nights, weekends, overtime, flex shifts, on-call, and travel.

Plusses

• Previous experience with POS systems
• Experience working in hospitality environments

Role Selling Points:

• Compensation: OT is available at a time and a half (over double hourly rate)
• Mileage is expensed weekly at $.67 per mile which equates to more than gas!
• ALL travel is expensed
• Benefits when converted perm:
  • You receive a company vehicle, smart phone, and AMEX card
  • Paid vacation: up to 80 hours in your first year (2 full weeks)!
  • 7 paid holidays AND 6 paid floating holidays.
  • You get your own company vehicle (for work use only).
  • 401K savings and retirement plan
  • Medical insurance available immediately

Summary of Position:

• This Customer Engineer position is responsible for the installation, maintenance, and replacement of the Point of Sale (POS) system and other technological equipment on-site at our client’s locations while representing our company in a manner that reflects positively on the image, core values, and reputation of the company.
• This position includes up to 100% on the road as you will drive in a company vehicle or fly to each site to complete your objective and may be required to perform work overnight while the business is closed

Role Responsibilities:

• The Customer Engineer is responsible for
  • Assets that will be used in the delivery of customer services (e.g. tools, software, documentation, and intellectual property)
  • Maintaining parts inventory records and appropriate parts levels
  • Accurate and prompt reporting of calls and activity is required, as well as other reporting as needed. This includes tracking and reporting all expenses incurred in the delivery of services, private automobile, and/or public transportation
  • Testing, running, and terminating network keystone jacks, patch panels, and cables
  • Installation of Complex Point of Sale Hardware and software solutions as a solo technician, lead technician or assist technician

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