Job Description

Job Title : Business Support Generalist

Position Overview :

The Business Support Generalist role offers diverse involvement with a variety of business functions for Millennium Information Tek and its affiliated companies. The Business Support Generalist helps oversee business operations and execute administrative tasks, while supporting senior management. Duties range from assisting with administrative, human resources, finance, client services, marketing, and project management related responsibilities. This dynamic role requires strong attention to detail, organization, interpersonal skills, time management, and the ability to prioritize based on company objectives.

Duties and Responsibilities : 

• Coordinates business operations and internal processes to maintain efficiency
• Supports senior management with miscellaneous tasks, general business needs, scheduling, and arranging travel upon request
• Answers phone calls, emails, and general correspondence on behalf of senior management by request
• Assists with project planning, tracking progress, coordinating meetings, and managing deadlines
• Facilitates internal communications including project, operations, and departmental updates as relevant
• Prepares, edits, and formats reports, presentations, spreadsheets, and documents, facilitating digital signature requests when necessary
• Ensures the accuracy of business information in reports, presentations, documents, and other materials
• Places orders on behalf of the business for supplies, equipment, and services
• Creates, tracks, and manages employee subscriptions and accounts
• Organizes and maintains digital filing systems, databases, and project management tools
• Maintains positive relationships with clients and vendors; responds to inquiries
• Oversees process compliance with client onboarding procedures
• Helps with managing contracts, agreements, and legal documentation to ensure compliance with regulations
• Assists with bookkeeping, financial reporting, order processing, billing, and invoicing
• Processes expense reports and tracks company expenditures
• Manages invoice processing, payment submission, and bank and credit card reconciliation
• Conducts monthly bank runs; retrieves and sends company mail, and handles business-related errands as needed
• Provides human resources support including HRIS/HR software management, staff communication, audits, and payroll and employee recordkeeping
• Facilitates employee and client engagement through recognition efforts, gift or card purchasing/delivery, event planning and coordination
• Assists with content creation, social media management, website maintenance, email and print marketing
• Leads planning, project management, purchasing, logistics, and maintaining inventory related to company conference attendance
• Occasional lifting of boxes or other items, up to 40 pounds
• Must have a reliable vehicle, valid driver's license, and willingness to travel throughout Metro Atlanta
• Other job-related duties as assigned

Required Skills and Competencies:

• Highly organized and detail-oriented
• Strong sense of integrity and ethical judgement
• Ability to adapt and solve problems independently
• Superb verbal and written communication skills
• Strong command of time management
• Ability to prioritize and take ownership of responsibilities
• Excellent interpersonal skills
• Self-motivated and driven

Education, Experience, and Qualification Requirements:  

• Bachelor’s degree in Business Administration, Communications, Marketing, or equivalent
• 4 years of professional experience
• Proficient in Microsoft 365 and Google Workspace, email, and calendar management 
• Experience with project management applications (e.g., ClickUp, Asana, Jira, etc.)
• Experience with accounting software a plus

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About the Company

Millennium Information Tek (MIT) is an Atlanta, GA-based company providing embedded IT staffing and technology for the courts sector. MIT creates solutions through partnership, data, and technology by leveraging the expertise of talented individuals who truly care. We empower our clients to modernize their processes while staying true to tradition when it matters most.

At MIT, innovation is the core driver of everything we do. We thrive on solving problems and execute with a superior level of service. By demystifying technology and making it accessible, we elevate our clients’ ability to succeed.

Benefits Package

• Medical
• Dental
• Vision
• FSA
• 401(k)
• Life Insurance
• Short and Long-Term Disability
• Employer-Paid Training, Learning & Development
• Generous Paid Leave
• A flexible, family-friendly culture.

What Our Team Says

“I do not know where to start, everything is just great, I love the team, I love the work and service we provide to our customers...just being honest, this company is amazing.”

“As a company, I believe that work-life balance and flexibility are valued here more compared to other companies...”

“The company cares about their employees as people.”

“[The] leadership is very strong, benefits are amazing.”

Millennium Information Tek is an equal opportunity employer.

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