Job Description

Job Description

$55,000 - $60,000 / year
Opportunity for quarterly bonus and year-end super bonus
Comprehensive Benefits Package
Career Progression Opportunities

Are you a seasoned foodservice professional with a passion for high-volume, a stickler for food safety, and a knack for leadership?

We have an exciting opportunity for a Restaurant Manager at one of the biggest airports in America, Indianapolis International Airport (IND) at Harry and Izzy's. If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You’ll Do:

Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, Smashburger, and food safety specifications.
Cost Control: Optimize food and labor costs to maximize profitability.
Lead and Develop your Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and Smashburger brand specifications fostering a collaborative and efficient work environment.
Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.

What We’re Looking For:

Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
Experience: 1+ years in restaurant/food service in a management/supervisory capacity.
Technical Training: Full Service and/or Quick Service restaurant experience preferred. Culinary background is desirable.
Safety Certification: Relevant certifications include Food Handlers’ Card.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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