Applicant Interviewer Agent Job at The Cole Group, Houston, TX

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  • The Cole Group
  • Houston, TX

Job Description

Job Description

Job Description

Position Level: Entry level

Employment Type: Full-time, Internship (M-F 8:00am-5:00pm or 8:30am-5:30pm)

Industry: Background Screening

Website:

The Cole Group provides assistance to applicants who are seeking a job, and to companies who seek the best possible applicant for that job. We work with and provide services to applicants and companies coast to coast.

Responsibilities

  • Answer incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening process
  • Engage with pre-employment applicants via text, email, and phone
  • Escalate top priority, critical issues to the appropriate department
  • Occasionally makes outbound calls to pre-employment applicants providing instructional information

Requirements

  • Excellent verbal and written communication skills
  • Detail oriented
  • Ability to work independently
  • Strong customer service skills with the ability to resolve issues
  • Ability to multitask and have great organizational skills
  • Ability to work in a fast-paced environment

Benefits

  • Potential bonuses of over $7,000 annually
  • 401K Plan
  • Major Medical insurance provided
  • Paid Vacation / Paid Holidays
  • Overtime possible
  • Catered lunches throughout the year

Location/Hourly Rate

  • Near 290 and Dacoma
  • Depending on experience/education

There in ample opportunity for rapid advancement to the Client Relations department as well as the Public Records Research department.

Job Tags

Hourly pay, Holiday work, Full time, Internship,

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