Job Description

Reports to:
Dean of Enrollment

Position Type:
Full-time, 12-month, exempt position with benefits

Salary Range:
$66,000-$70,000

Deadline:
Open until filled

Location:
Atherton, CA - This position is an in-person position

As a vital member of our admissions team, the Admissions Counselor plays a pivotal role in attracting domestic students to Menlo College. This position involves evaluating applications, developing effective recruitment strategies, and overseeing communications for a specific territory. Building strong relationships with high schools and junior colleges is crucial to achieving success.

The Admissions Counselor guides prospective students through the application process, champions Menlo College's values, and ensures a positive experience for prospective students and their families. This role directly contributes to the College's enrollment goals.

• Act as a representative of the College at various events, including college fairs, high school presentations, community college programs, on-campus events, and other programming.

• Select, schedule, and coordinate visits to high schools and college fairs in assigned geographic areas to achieve recruitment goals for Menlo College.
• Maintain up-to-date knowledge of target high schools and college fairs in assigned geographic areas.

• Cultivate effective relationships with high school and community college personnel, alumni, and influencers who impact prospective students' college decisions.

• Provide guidance to prospective students and their families on the admissions process, financial aid, academic programs, and student life at Menlo College.

• Collect and review application materials for admissions decisions to be made.

• Responsible for monitoring and enhancing conversion rates among prospective students in assigned geographic areas.
• Responsible for developing and implementing targeted strategies to increase conversion of prospective students throughout the admissions funnel students in the assigned geographic areas.

• Ensure accurate recording and updating of information in the admissions database (Salesforce) by maintaining up-to-date records of prospective student interactions, application statuses, and other relevant data.

• Collaborate with the Executive Director of Marketing and Communications to manage strategic communications with high school, junior college, and independent counselors through various channels.
• Efficiently handle a high volume of communication across diverse channels, including phone & video calls, text messages, emails, and hand-written notes, while maintaining a professional and organized approach in a fast-paced environment.

Supervise and train student workers in admissions procedures, including application processing, document verification, and database management.

• Coordinate work schedules and assignments for student workers.
• Provide ongoing feedback and performance evaluations to student workers to encourage professional growth and development.
• Provide ongoing feedback and performance evaluations to student workers to encourage professional growth and development.

• Assist in developing and delivering on and off-campus events and programs for prospective students, families, and counselors.

• Contribute to the smooth functioning of the admissions office by providing tours and covering the front desk when student workers are not available.

• Contribute to the yearly planning and evaluation of recruitment and admission programs.

• Respond promptly to new inquiries and follow up on communications in a timely manner with all constituents, including prospective students, families, and other stakeholders. Be proactive in addressing questions and concerns that may arise throughout the admissions process, and guide students and their families through each step of the process with care, attention to detail, and a friendly and professional demeanor.

• Perform other duties as assigned, contributing to the overall success of the admissions team and Menlo College.

• Bachelor's degree in a relevant field.
• 1-2 years of college admissions experience.

• Strong cross-cultural, interpersonal, and writing skills.
• Exceptional customer service skills to communicate effectively with diverse populations.
• Proficiency in MS Office Suite, Google Workspace, and online systems. Knowledge of Salesforce is a plus.
• Ability to work in a fast-paced environment with accuracy.
• Familiarity with federal and state financial aid programs.
• Ability to lift packages of 35-40 lbs.
• Spanish language proficiency is a plus.

• Passion and pride in promoting higher education.
• Strong desire for personal and professional success.
• Committed team player dedicated to contributing to the admissions team's goals.
• Leverages enthusiasm for higher education and a strong work ethic to make meaningful contributions.

• Office hours typically run from 9 AM - 6 PM, Monday to Friday, with periodic weekends and evenings dedicated to various tasks, including but not limited to: admissions events, outreach events, and call campaigns.
• The role involves extensive travel, including visits to schools and college fairs.
• Must possess a valid driver's license.

• Maintain a high level of discretion and confidentiality.

• Demonstrate careful and thorough work by paying close attention to details and avoiding errors.
• Exhibit effective communication and presentation skills, confidently delivering messages to diverse audiences.
• Effectively manage tasks, prioritize workload, and meet deadlines with efficiency and organization.
• Proactively develop and execute strategies to achieve new student enrollment goals, showcasing a results-oriented approach.
• Meet and exceed activity targets to ensure successful attainment of overall new student enrollment goals.

Menlo College is doing transformative work with an incredibly diverse population of students, about one-third of whom are the first in their families to attend college. Almost 100 years old, this small gem of a private college - with less than 900 students - is changing lives and providing a stream of inspiring, diverse and capable graduates to Silicon Valley companies and organizations. The private school offers four-year undergraduate degrees in business and psychology, and two graduate programs that leverage key areas of excellence within the College.

Menlo College faculty members teach and mentor from their perspectives as scholars, entrepreneurs, managers, and community leaders. Menlo College attracts students from all over the world - young adults who are committed to learning, playing intercollegiate sports, starting and leading organizations, and volunteering in the community. The campus is located 30 miles south of San Francisco in Silicon Valley, one of the world's most entrepreneurial and innovative locations. Silicon Valley is renowned as an innovation incubator with many opportunities for experience-based learning.

Menlo College is consistently included in lists of America's best colleges, including citations by the Princeton Review. AffordableCollegesOnline.org (AC Online) has brought additional recognition to the quality of the Menlo College experience when the organization named Menlo as one of the 4-year colleges in California with the best lifetime return on investment (ROI). The diversity of Menlo students is reflected in two federal designations: as a Hispanic-Serving Institution and as an Asian American, Native American and Pacific Islander-Serving Institution (a dual designation earned by only 1% of all colleges and universities in the U.S.). Menlo is also one of the safest campuses anywhere; Universities.com ranks Menlo first in California, and fourth in the nation as the "safest college campus in America."

Interested individuals should submit a cover letter and current resume/CV. Submission of all application materials in an electronic format is highly encouraged. Applications will be reviewed on a rolling basis until the position is filled. Please email materials to:

Menlo College
Attn: Human Resources Department
1000 El Camino Real, Atherton, CA 94027-4301
[email protected]

Menlo College is an Equal Opportunity Employer with a strong commitment to diversity. All prospective Menlo College employees are required to satisfy a background check, as well as clearance annually for the operation of a motor vehicle on behalf of Menlo College

Job Tags

Full time, Weekend work, Afternoon shift, Monday to Friday,

Similar Jobs